Shipping and Returns

Shipping

Please allow for 10 business days for your order to arrive. 

 

Returns and Exchanges

Within Australia:

We offer returns for credit notes or exchanges on all full priced items so long as your return is lodged within 30 days of receiving your order. Please note we do not offer refunds, so please ensure you are making your purchase mindfully. Any return requests lodged outside of this period cannot be accepted. Please note we do not offer refunds on standard returns at this time, 

Products must be returned in original, unused condition.

Please contact VEYRENE with the below details to lodge your return:

Name

Order Number

Email address and phone number associated with purchase

Reason for return

Return request (e.g. size or product exchange, store credit - please note we do not offer refunds)

 

Free shipping does not apply for returns and exchanges. If requesting an exchange, you will need to include a pre-paid post satchel addressed to yourself (name, shipping address, phone number) within your return so that we are able to send your exchange back to you. If not included, you will be charged the relevant freight cost once your return has been processed.

 

International Returns:

We unfortunately are unable to offer exchanges or refunds on international orders. International orders can be returned for a credit note so long as the return is lodged within 30 days of the order being received.